Conclusions on the 2030 Consumer Agenda

RECOGNISES the need to address existing regulatory gaps, including with regard to enforcement and potential legal uncertainty, building on the findings of the Fitness Check of EU Consumer Law on Digital Fairness14 in order to further strengthen the protection of consumers in the digital environment against practices such as deceptive or manipulative interface design (dark patterns), addictive design features, problematic practices by influencers, unfair personalisation that exploits consumers’ vulnerabilities, non-transparent dynamic pricing practices and other problematic features in digital products; WELCOMES the Commission’s intention to propose a Digital Fairness Act (DFA) to achieve these objectives building on and in synergy with the existing EU legal framework; WELCOMES that the DFA will also aim at simplifying rules for businesses; UNDERLINES the importance that all measures avoid undue new bureaucracy […]