Facebook was catalogued by the UXP2 Lab over its account deactivation process. According to the entry, instead of simply letting users deactivate their account, Facebook shows them some of their friends who “would miss them” and tries to convince them to stay by offering a counter-argument to whatever reason they select.
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Facebook: Emotional Manipulation.
“Instead of letting users simply deactivate their account, Facebook shows users some of their friends that “would miss them” and also tries to convince the user to stay offering a counter-argument to whatever reason they select.”