Deceptive Patterns
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Genshin Impact Game Developer Will be Banned from Selling Lootboxes to Teens Under 16 without Parental Consent, Pay a $20 Million Fine to Settle FTC Charges

Author
Federal Trade Commission
Date
17 Jan 2025
Publisher
Federal Trade Commission
Focus
Ethics & Responsibility, Law & Policy
Category
Regulator or Lawmaker

Settlement against Cognosphere/HoYoverse addresses alleged children’s privacy violations and deceptive loot-box sales practices.

Game developer Cognosphere allegedly unfairly marketed loot boxes to children that obscured real costs and misled all players about the odds of obtaining prizes […] The maker of the video game Genshin Impact has agreed to pay $20 million and to block children under 16 from making in-game purchases without parental consent to settle Federal Trade Commission allegations the company violated a children’s privacy law and deceived children and other users about the real costs of in-game transactions and odds of obtaining rare prizes.

“Genshin Impact deceived children, teens, and other players into spending hundreds of dollars on prizes they stood little chance of winning,” said Samuel Levine, Director of the FTC’s Bureau of Consumer Protection. “Companies that deploy these dark-pattern tactics will be held accountable if they deceive players, particularly kids and teens, about the true costs of in-game transactions.”