Deceptive Patterns
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Groww: Checkbox preselection for credit score check

Author
HallOfShame.Design
Date
15 Nov 2024
Publisher
HallOfShame.Design

Groww uses a preselected checkbox that is easy for users to overlook, causing them to potentially have their credit checked without their consent.

“This is a classic dark pattern in action. By pre-selecting the checkbox, the app quietly pushes users to share sensitive credit information without a clear, conscious decision. Checking your credit score might seem harmless, but each check can impact your score, depending on the type of inquiry. And this app’s approach relies on users not noticing the pre-checked box, so they’ll likely give permission without thinking twice. Important details that could impact your financial situation should be placed up front—not hidden behind small text links.”