Grubhub was reported to the Deceptive Design Tip Line over how it presents the costs of a purchase. According to the report, the company hides and does not clearly explain all of the costs associated with a purchase, which may leave the user feeling a loss of control over making an informed decision.
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Grubhub: Hides costs associated with purchases
“A company hides and does not clearly explain all the costs associated with the purchase. This may cause the user to feel a loss of control in being able to make an informed decision. The screenshot was taken directly from the Grubhub iOS app in September 2020.”