Deceptive Patterns
‹ All examples HP

HP: Pop-up attempts to switch search engine

Author
Dark Patterns Tip Line
Date
11 Nov 2023

“I sometimes get pop-up windows on my HP laptop that ask to trigger some updates to HP’s Windows overlay. This time, clicking Next several times through the updates brought me to a final screen where the “Next” button was replaced by “Try Bing search engine” using the same style. This has potential to trick users into agreeing to Bing Terms and Privacy Policy and switch browser search engines to Bing without clear agreement.”

HP was reported to the Deceptive Design Tip Line over a pop-up on its laptops. According to the report, the reporter sometimes receives pop-up windows prompting updates to HP’s Windows overlay. On this occasion, clicking “Next” several times through the updates led to a final screen where the “Next” button had been replaced by a “Try Bing search engine” button in the same style. The report says this has the potential to trick users into agreeing to Bing’s terms and privacy policy and switching their browser’s search engine to Bing without clear agreement.