Deceptive Patterns
‹ All examples Amazon

Imagine getting locked out of your smart home thermostat because your credit card expired on an e-commerce store account.

Author
Phil Hill
Date
13 Aug 2022

“Last month we had debit card fraud, where bank sent us new card. […] Meanwhile, everything Amazon shut down for us. Amazon, Alexa, smart thermometers. Worst of all - the last season of #BetterCallSaul, which I *paid* for.”

Disclaimer: examples in the Hall of Shame are generally drawn from public submissions and cited sources; they have not been independently verified and may contain inaccuracies. They are presented as illustrations of design patterns, not findings of fact, unlawful conduct, or intent.