My Fitness Pal was reported to the Deceptive Design Tip Line over how its options are presented at registration. According to the report, the interface appears to suggest that the only two ways to use the app are an annual or monthly paid option, each with a “free” trial. The report states that the freemium option is only available by clicking a partially obscured X in the upper part of the screen.
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My Fitness Pal: Freemium option hidden by obscure X
“The interface seems to suggest, upon registration, that the only two options for using an app are an annual or monthly paid option (with a “free” trial). The freemium option is available by clicking a partially obscured X in the upper part of the screen.”
Disclaimer: examples in the Hall of Shame are generally drawn from public submissions and cited sources; they have not been independently verified and may contain inaccuracies. They are presented as illustrations of design patterns, not findings of fact, unlawful conduct, or intent.