My Life was reported to the Deceptive Design Tip Line over the difficulty of cancelling its paid service after a free trial. According to the report, the reporter found it extremely challenging to cancel and ended up paying for two months of the service after being unable to do so. They say they were only able to stop the charges by asking their credit card company not to authorise any further payments to the company.
‹ All examples My Life
My Life: Extremely challenging to cancel service.
“Extremely challenging to cancel paid service after free trial complete. I ended up paying for two months of their service after attempting to cancel it after bring unable to do so. The only way I was able to stop it was to call my credit card company and ask them to not authorize any payments to them.”