MyMLB.com was catalogued by the UXP2 Lab over unclear unsubscribe instructions. According to the entry, the instructions for unsubscribing are very unclear because only a “back” and a “cancel” button are available, leaving the user unsure how to actually proceed with unsubscribing.
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MyMLB.com: Unclear Instructions to Unsubscribe.
“The instructions for the user to unsubscribe are very unclear because there is only a “back” and a “cancel” button available. How is a user able to proceed with unsubscribing?”