Deceptive Patterns
‹ All examples ticketmaster

TicketMaster: Hidden fees and encouraged insurance for tickets

Author
Dark Patterns Tip Line
Date
5 Oct 2023

“Has to pay hidden fees to obtain tickets. These fees are not listed on the original ticket price and language encourages the user to buy insurance on the ticket.”

Ticketmaster was reported to the Deceptive Design Tip Line over fees and insurance during ticket purchases. According to the report, the user has to pay hidden fees to obtain tickets which are not listed on the original ticket price, and the language used encourages the user to buy insurance on the ticket.