Electronic Commerce (EC Directive) Regulations 2002

Jurisdiction

EU & UK

Law

Electronic Commerce Regulations (UK)

Date

21 Aug 2002

Establish the legal framework for online retailers and service providers to comply with while conducting business with consumers.

Excerpt from regulation

The duties imposed by regulations 6, 7, 8, 9(1) and 11(1)(a) shall be enforceable, at the suit of any recipient of a service, by an action against the service provider for damages for breach of statutory duty.

View full legislation

Related deceptive patterns

Fake urgency ›The user is pressured into completing an action because they are presented with a fake time limitation.Fake scarcity ›The user is pressured into completing an action because they are presented with a fake indication of limited supply or popularity.Fake social proof ›The user is misled into believing a product is more popular or credible than it really is, because they were shown fake reviews, testimonials, or activity messages.Hidden costs ›The user is enticed with a low advertised price. After investing time and effort, they discover unexpected fees and charges when they reach the checkout.

Related enforcement

Competition and Markets Authority v. Viagogo ›£400,000 in fines